Terms of service

📜 Terms & Conditions – BB Global Trading Ltd

Welcome to BB Global Trading Ltd, a company registered in England and Wales under company number 15992113. These Terms & Conditions govern your use of our website and your purchases from our store. By placing an order, you agree to the terms outlined below.

Last reviewed: November 2025


🛒 Shopping with BB Global Trading

To place an order with BB Global Trading Ltd, you must:

  • Use a valid payment method accepted on our website

  • Be authorised to use that payment method

Once your order is placed, you’ll receive an email confirming receipt. Orders are only processed after payment approval. We reserve the right to decline or cancel orders if:

  • The item is out of stock or unavailable

  • Payment authorisation fails

  • Product information (including pricing or promotions) contains errors

  • Fraudulent activity is suspected

Stock availability may change between order placement and processing. If an item becomes unavailable, we’ll notify you promptly and offer a refund or suitable alternative.


💬 Order Amendments

If you need to modify your order, please contact us immediately. While we aim to accommodate changes, we cannot alter orders once they’ve been dispatched.


💰 Pricing & Product Information

We strive to keep product descriptions accurate and pricing transparent. If you have questions about a specific item, our support team is here to help.

  • All prices include VAT for orders delivered within the UK and Eurozone.

  • Orders shipped outside the UK and Eurozone are VAT-exempt.

  • Delivery charges are calculated at checkout and confirmed via email.


🚚 Delivery Terms

Before completing your purchase, you’ll be presented with delivery options based on your location. Estimated delivery times are provided, but external factors (e.g. weather, courier delays) may affect actual delivery dates.

BB Global Trading Ltd is not liable for delays caused by third-party carriers such as DHL, FedEx, or other logistics providers.

For detailed shipping information, please refer to our Shipping Policy.


🔄 Returns & Refunds

We accept returns within 30 days of purchase for eligible items in unused, original condition. Personalised or custom-made products are non-returnable unless faulty. Refunds are issued to the original payment method once the returned item is inspected and approved.

For full details, visit our Returns Policy.


🎁 Discount Codes & Promotions

BB Global Trading occasionally shares discount codes via email newsletters and social media. Each code has specific terms, which will be outlined at the time of release. Codes must be entered at checkout to apply.


💳 Gift Vouchers

Our digital gift vouchers are delivered via email and do not expire. Please ensure the recipient’s email address is entered correctly during purchase. Payment is taken at the time of order.


🔐 Privacy & Data Protection

We take your privacy seriously. Our Privacy Policy explains how we collect, use, and protect your personal data. You can update your account details anytime by logging into your profile.


© Intellectual Property

All content on the BB Global Trading website—including logos, product images, descriptions, and design elements—is protected by intellectual property rights. You may not use any part of our website for commercial purposes without written permission.


📞 Contact Us

If you experience any issues or have questions about our services, please reach out to our Customer Care team:

  • Email: trade@bbglobaltrading.co.uk

  • Phone: +44 (0)7910 888137

  • Address: BB Global Trading Ltd, United Kingdom

We reserve the right to update or discontinue any part of our service without prior notice.


⚖️ Legal Jurisdiction

All transactions and interactions with BB Global Trading Ltd are governed by English law and subject to the exclusive jurisdiction of the English courts.